Reviews collected in the main CombicoPro App.
★ 5/5
"Excellent app, easy to navigate and help to diagnose faults"
Really appreciate the feedback. It’s great to know the app’s simple layout and diagnostic tools are making your work easier.
General Review | Member since January 2026
★ 5/5
"An invaluable tool that can't be touched within the industry, this really is a 5 star piece genius development.
Thank you Combico Pro"
Thank you so much for the incredible feedback. We’re proud to support technicians across the industry, and it means a lot to hear that CombicoPro is making a real difference for you.
General Review | Member since January 2026
★ 5/5
"The support has been excellent. We really appreciate this. The turnaround time for our customers has significantly improved."
Thanks for the feedback! It’s great to hear that the faster turnaround times are making a difference for your customers. We’re glad we could help, and we’re here whenever you need us.
General Review | Member since December 2025
★ 5/5
"Helpful"
Thank you for your review. We're pleased you're finding it helpful. Please reach out through Active Assist if we can help you further in the future.
General Review | Member since December 2025
★ 5/5
"First time using the app. So far very pleased. Quick response and very helpful.
Cheers."
Thank you so much for taking the time to leave a review! We're really glad your first experience with the app went well — quick and helpful is exactly what we aim for. We hope you continue to enjoy it, and don't hesitate to reach out if you ever need anything. Cheers! 🙌
General Review | Member since April 2026
★ 5/5
"Superb covers all possible error codes and the search function is second to none"
Thank you! Comprehensive error coverage and a solid search function are two things we really care about, so this is lovely to read. Really appreciate you taking the time to leave a review!
General Review | Member since November 2025
★ 5/5
"Easy to use and a lot of knowledge and info"
We really appreciate the great feedback! Making things simple and informative is at the heart of what we do — so it's wonderful to know it's hitting the mark.
General Review | Member since March 2026
★ 4/5
"The application is really brilliant and helpful.
I gave it a 4 because the chat process doesn’t flow well. Once you submit your request you are locked out and any time you don’t get to see the reply as you will be busy. And the continuous emails are not helpful. It’s good to get a summary of conversation after but there are just too many.
The support through the calls is totally amazing. The team makes the effort to call you for further explanation which is top class. They are with you through till resolution. Amazing support."
Thank you so much for this wonderful and honest review! We're really glad the app is proving helpful and that our support team has been able to go the extra mile for you — that means a great deal to us.
Your feedback on the chat system and email notifications is really valuable. You'll be pleased to know we're already working on improvements to both the chat flow and reducing the volume of emails, so hopefully you'll notice a positive difference very soon.
Thanks again for taking the time to share this — it's exactly the kind of feedback that helps us improve!
Your feedback on the chat system and email notifications is really valuable. You'll be pleased to know we're already working on improvements to both the chat flow and reducing the volume of emails, so hopefully you'll notice a positive difference very soon.
Thanks again for taking the time to share this — it's exactly the kind of feedback that helps us improve!
General Review | Member since December 2025
★ 5/5
"Great app with great support. Keep up the good work guys!"
Thank you so much! Comments like yours keep us motivated. We'll keep working hard — really appreciate the support! 😊
General Review | Member since January 2026
★ 5/5
"The ultimate tool in your pocket
The technical breakdown of faults makes it so easy to use for new users and even experienced engineers, the little hints that slip your mind under pressure are there easy to read and understand, and as a training tool for new engineers it’s exceptional. Not needing a full serial number makes unit identification simple.
It’s just the perfect tool for busy working engineers"
Thank you for such a detailed review — it really means a lot! Great to hear the fault breakdowns and hints are helping in real-world situations, and that it’s proving useful as a training tool too. Feedback like this keeps us going!
General Review | Member since November 2025
★ 5/5
"Very user friendly and easy to use"
Thank you, that’s great to hear! We work hard to keep things simple and intuitive, so this really means a lot. If there’s ever a feature you’d love to see added, we’re always open to suggestions!
General Review | Member since February 2026
